Urban Oasis

about

Centralizing complex hotel operations into one actionable dashboard.

Running a hotel shift should be straightforward. But with operational data scattered across multiple systems, just figuring out the hotel's status is exhausting. Managers waste time digging for information instead of solving problems.

Designed for the Urban Oasis hotel, the dashboard pulls real-time operations into a single, high-contrast interface. Critical tasks are prioritized upfront, so shift managers can focus on running the hotel instead of fighting the software.

role

UI/UX Designer

timeline

8 weeks

Tools

Figma

Urban Oasis

about

Centralizing complex hotel operations into one actionable dashboard.

Running a hotel shift should be straightforward. But with operational data scattered across multiple systems, just figuring out the hotel's status is exhausting. Managers waste time digging for information instead of solving problems.

Designed for the Urban Oasis hotel, the dashboard pulls real-time operations into a single, high-contrast interface. Critical tasks are prioritized upfront, so shift managers can focus on running the hotel instead of fighting the software.

role

UI/UX Designer

timeline

8 weeks

Tools

Figma

The Brief

Real-time operations dashboard for shift managers

Design a complex management dashboard for the Urban Oasis boutique hotel. The system equips the shift manager to centralize real time operations. It enables rapid issue resolution and streamlines cross department coordination

The Brief

Real-time operations dashboard for shift managers

Design a complex management dashboard for the Urban Oasis boutique hotel. The system equips the shift manager to centralize real time operations. It enables rapid issue resolution and streamlines cross department coordination

user persona

Meet Corrin, 36-year-old, boutique hotel shift manager

Pain points
• Transitions between multiple systems
• Lacks real-time updates.
• Manages scattered information and non-actionable data.

Objectives
• Reduces errors
• Minimizes guest complaints
• Improves team response times
• Maintain control and order during the shift.

Pain points
• Transitions between multiple systems
• Lacks real-time updates.
• Manages scattered information and non-actionable data.

Objectives
• Reduces errors
• Minimizes guest complaints
• Improves team response times
• Maintain control and order during the shift.

Jobs To Be Done

Rapid situational awareness enables instant issue prioritization and resolution

Asses: Obtain a current hotel status overview at the shift start.

Monitor: Track check-ins, check-outs, and room cleaning statuses.

Prioritize: Identify anomalies and rank tasks by operational impact.

Act: Drill down from the macro dashboard to micro room actions.

Core expectation: Understand the hotel status immediately and locate problems for instant resolution.

Early wireframes

challenges and goals

Balance operational efficiency with an unfamiliar hospitality domain

Project goals

  • Develop an intuitive dashboard for real-time operations.

  • Present a rapid situational overview without information overload.

  • Deliver an efficient operational experience that avoids a dry, technical feel.

Core challenges

  • Characterize a system for an unfamiliar domain and a user without prior hospitality experience.

  • Map the behavior and needs of a shift manager working under pressure.

  • Establish a strict information hierarchy through precise color and typography choices.

challenges and goals

Balance operational efficiency with an unfamiliar hospitality domain

Project goals

  • Develop an intuitive dashboard for real-time operations.

  • Present a rapid situational overview without information overload.

  • Deliver an efficient operational experience that avoids a dry, technical feel.

Core challenges

  • Characterize a system for an unfamiliar domain and a user without prior hospitality experience.

  • Map the behavior and needs of a shift manager working under pressure.

  • Establish a strict information hierarchy through precise color and typography choices.

the Strategic approach

A design strategy built on targeted research and purposeful visual logic

Identify: Conducted targeted persona research to isolate the daily pain points of shift managers.

Filter: Streamlined the dashboard to prioritize only critical, actionable data.

Translate: Leveraged a strict logic of color and typography to drive immediate situational awareness.

the Strategic approach

A design strategy built on targeted research and purposeful visual logic

Identify: Conducted targeted persona research to isolate the daily pain points of shift managers.

Filter: Streamlined the dashboard to prioritize only critical, actionable data.

Translate: Leveraged a strict logic of color and typography to drive immediate situational awareness.

design system

High-contrast visual language for rapid data scanning

The visual strategy uses a dark interface to differentiate from standard hospitality software and reduce eye strain.

A palette of vibrant greens and pinks ensures data points pop, reflecting the hotel’s character.

The typography balances clean legibility for alerts with a distinct style for secondary data, supported by a minimalist icon set.

design system

High-contrast visual language for rapid data scanning

The visual strategy uses a dark interface to differentiate from standard hospitality software and reduce eye strain.

A palette of vibrant greens and pinks ensures data points pop, reflecting the hotel’s character.

The typography balances clean legibility for alerts with a distinct style for secondary data, supported by a minimalist icon set.

Main flow prototype

Main flow prototype

Let's create something worth component-izing.

Projects displayed on this site may contain copyrighted material. These are used under 'fair use' strictly for educational and non-profit purposes related to my studies at 6B Studio.

Let's create something worth component-izing.

Projects displayed on this site may contain copyrighted material. These are used under 'fair use' strictly for educational and non-profit purposes related to my studies at 6B Studio.